How do I report a street light that is out?
Please call NPPD at 877-275-6773.
How do I report a pothole?
Please call the Village Office at 308-856-4624 or 308-856-1005.
What is the number that I am supposed to call before I dig?
The telephone number for Diggers Hotline of Nebraska is 8-1-1. The call and services are free and can save you liability for damaged utilities you may incur if you don’t call.
When is the grass clippings pile and tree pile open and where are they located?
The Grass Clippings Pile and Tree Pile is open 24 hours a day, 7 days a week. They are located on the southwest side of town on Buffalo Trail and are for the use of Elm Creek Residents that resided inside the Corporate Limits.
Who do I contact about getting streets blocked off?
Contact our Village Administrator at 308-856-1005.
Is there a place I can drop off my recycling?
The recycling trailers and dumpsters are located on west Boyd Avenue just north of the Village Offices. There is a paper recycling trailer, a cardboard recycling trailer, and a large blue recycling dumpster for aluminum, plastic, and tin cans. For a complete list of acceptable items for recycling, CLICK HERE.
How do I set up service and get utilities in my name?
You may call the Village Office at 308-856-4624 or stop by the Village Office at 535 W Boyd Avenue.
When is my bill due?
Bills are due by the 10th of the month and considered delinquent after the 20th of the month. Effective April 2018, If payment is not received by the 20th, a $25.00 Utility Late Fee will be applied to your account.
Where do I put my trash can on my collection day?
Your can must be placed as close to the alley as possible. If you do not have alley access, then your can goes out by the front curb but not in the street.
My garbage can wheels/lid handles are broken, what do I do?
Please contact Ravenna Sanitation at 308-388-2044.
What is my collection day?
ALL Residential trash will be picked up once a week on Wednesdays. Commercial trash will be picked up once a week on Tuesdays. Commercial customers can request a second weekly pickup on Fridays, for an additional 80% in cost.
What time do I need to have my garbage can out by?
Your garbage can needs to be out the night before to ensure your garbage is picked up.
Can I put yard waste in my garbage?
No, yard waste cannot be put in your garbage can. Only household trash is accepted.
How do I rent a large garbage dumpster?
Please contact Ravenna Sanitation at (308) 388-2044 to arrange for dumpster rentals.
What if my collection day falls on a holiday?
In most cases, your garbage will be collected on the following business day.
Why wasn’t my garbage picked up?
Either your can was not out when the sanitation truck passed your area, the can was not close enough to the alley or curb, or the can had uncollectable items in it.
If the Village Declares Snow Emergency
Emergency Snow Routes are marked with signs and will be cleared of snow first. Please keep vehicles off of Emergency Routes if the forecast calls for two (2) inches or more of snow. Vehicles parked on snow routes may be towed. (CLICK HERE to see Emergency Snow Route map.) The snow removal plan for the Village of Elm Creek is designed to provide a plan for the safe and orderly movement of emergency equipment, vehicle traffic, and pedestrians during adverse weather conditions. In order to facilitate snow removal, residents are reminded not to park vehicles on any street or ally within twelve (12) hours after a snowfall of three (3) or more inches. Please help us keep our community safe this winter!
Who do I call if I have questions regarding trash collection?
For questions regarding billing, email email@example.com or call 308.856.4624. For questions regarding the type and number of containers or dumpsters you need, contact Ravenna Sanitation at 308.388.2044.